Introduction - How to order from Merlin Metals
Follow the simple steps below to place your order. If unsure of which materials or components you need, you may find our Provisional Schedules service a helpful starting point. It’s designed to guide you through the process and ensure you request exactly what your project requires.
Selecting Metals & Finishes
At Merlin Metals we have a large range of metals & finishes to choose from. After confirming a finish from any samples we send. Simply let us know what you need such as panel lengths and quantities, flashings, underlay etc. and the delivery address so we can compile a quotation.
Confirming & Payment
Before an order can be booked into the production queue it is crucial that all details are checked and confirmed by the customer.
This involves checking key dimensions, confirming any flashing drawings, and verifying quantities to ensure the order is error free.
When you are happy all order details are correct, we then issue a proforma invoice with our bank details on.
Once paid the order will progress up the production queque.
Delivery
A week or two after payment we provide a provisonal despatch date.
Once your order has been delivered, it's essential to check the goods immediately and report any damage to the driver before they leave. Photo evidence is required to process any damage claims rare as they may be.
Key Takeaways
- Quality. STS Panels® and TTS Panels® combines premium materials with a hidden-fix design to deliver a sleek, architectural finish.
- Ordering Support. We can help prepare your order, but it's your responsibility to confirm the final list.
- Delivery. Orders are delivered to site for customer offloading. For additonal costs moffett offload can be arranged on request.
Need Help? - Provisional Schedules
If you can provide clear project information and drawings, we may be able to offer our Provisional Schedules service.
This involves compiling a full materials list and quotation based on your project details, for you to review and confirm before placing an order.
The service costs £150 + VAT, which is fully refundable if you proceed with the order.
Request Provisional SchedulesBelow are some key considerations to check before placing an order.
- Panel Lengths. Have you allowed any extra for folds or upstands?
- Extra Panels. Have you ordered any extra in case of on-site damage?
- Flashings. Have you allowed any extra for overlapping?
- Roof Lights. Have you planned the layout if ordering custom kits?
- Wall Panels. Have you ordered a base flashing for the bottom of wall panels?
- Windows & Doors. Have you planned the layout & ordered related flashings?
- Gutters. Have you added enough gutter components?
- Fixings. Have you ordered enough fixings & clips?
- Tools. Have you ordered any tools to help with folding the metal?
- Underlay. Have you ordered the correct underlay?
- Drawings & Dimensions. For any custom flashings, have you provided a drawing to confirm dimensions and angles?
- Windows & Doors. Have you planned the layout & ordered related flashings?
Tell us about your project, mail@merlinmetals.uk
Mail Address
- Merlin Metals Limited
Unit 6 Malton Enterprise Park
6 Cherry Farm Close
Malton
North Yorkshire
YO17 6AD - Metal Samples Swatches
Available Upon Request